![]() ![]() ![]() What is a pre-hearing conference and why would one be scheduled? Note: You can reapply for benefits at any time before the hearing. If during a review of the case and before the hearing, program staff discover an error or you provide additional information, they may correct the case and notify you. Can program staff resolve the issue on appeal before the actual hearing? However, a procedural review does not change the outcome of the hearing. A procedural review is a review of the hearing record by an HHSC Regional Legal Services attorney on cases not subject to administrative review. The ALJ issues a new decision after reviewing the record and may sustain or reverse the hearings officer’s decision. An administrative review is a review of the hearing record by a Texas Health and Human Services Commission (HHSC) administrative law judge (ALJ). Request an administrative or procedural review if you do not agree with the hearings officer’s decision. What can I do if I disagree with the hearings officer’s decision? The actual due date will be provided by the hearings officer at the time of the hearing. For all other programs the time frame is generally 90 days. For example, for Supplemental Nutrition Assistance Program (SNAP) decisions, the time frame is 60 days. There are circumstances that could result in an extension of these time frames. When will I receive a decision on my hearing?įair hearings officers must not take longer than the established federal timelines, depending on the program, to issue a decision. Yes, the agency representative must send a copy of the documents to use at your hearing to both you and the hearings officer before the hearing. ![]() Will I receive information about my case before the hearing? The Notice of Hearing provides a toll-free number and code for you to use. Most hearings are held by phone, and you must call in. You will receive a Notice of Hearing in the mail with instructions on how to participate. Will I be contacted for my scheduled hearing or how do I participate? This means events that happen after the agency action may not be considered during the hearing. They must consider information that’s relevant to the action taken and the time frame of that action. They can only consider the information presented in the hearing to decide which facts are relevant to the case. A fair hearings officer has an important role to play as an unbiased moderator of the fair hearing process and adjudicator. Who will hear my appeal?Īppeals are heard by fair hearings officers across the state. You also may appeal if the agency fails to take action on a request for services. An appeal may be requested in person, by phone, fax or mail. If you have not received a notice, contact 2-1-1 or visit your local office. If you have received a Notice of Agency Action, instructions for requesting an appeal are included on the notice. If you have not received a notice, contact 2-1-1 or email the Fair and Fraud Hearings Department. If you received a Notice of Hearing about your appeal, the contact information is at the top of the page. Revision 23-2 ApHow do I contact the Fair and Fraud Hearings Department? ![]()
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